Zoom is the early winner for pandemic-driven remote work in the unified communications space due to the platform’s ease of use and speed of deployment, but more complete apps like Teams and Slack threaten that market share. The company has hired engineers to build out the new messaging product, but it’s still several months away from an official release.Īpplications like Slack and Microsoft Teams are used by many organizations for both internal and external communication thanks to several features and integrations that Zoom doesn’t have along with better chat functionality. Zoom is reportedly making investments in its messaging capabilities in a bid to better compete with Slack and Microsoft Teams, according to media reports.įirst reported The Information and cited by several other media organizations, Zoom is working on a significant upgrade to the platforms messaging function to supplement its video capabilities.Īccording to The Information, Zoom’s plan is to create a more advanced messaging feature like Slack.
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